Rick Smith

Sharon Osgood
23rd October 2015
Joe & Mary Bianco
23rd October 2015
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Rick Smith

I am very late in writing this, and had planned on filling out a satisfaction survey, but unfortunately, my father in law, who had the work done on his pontoon didn’t provide me with the work order number (he doesn’t use computers). However, on June 18th we dropped off his pontoon to have you look at a very rough running motor. Previous attempts with another service source on the Lake resulted in a bill of over $1,000, and a new computer that was never used, and a engine still running bad. My family was visitng Steve Leyda for the week, and not having the pontoon working was going to make this a major disappointment for our vacation. I don’t recall the individuals’s name who helped us, but almost immediately he found a contributing cause while we were there, and when we returned to take the pontoon on Thursday, the result was a excellent running Honda engine and a bill that was most reasonable. My purpose for writing was to thank you again for your friendly, courteous and effective service work, and for helping Steve Leyda and my family have a wonderful week on the lake…. You will be our source of furture service work! Sincerely